Privacy Policy
At Paddle Pro Sports, we believe trust extends beyond the court. Protecting your personal information is part of how we build the sport responsibly.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, interact with us, or place an order. By using our website, you agree to the practices described below.
What Information We Collect
We collect only what is necessary to serve you better.
This may include:
- Your name and contact details
- Billing and delivery address
- Order and transaction information
- Communication details when you contact us
When you browse our website, we may also automatically receive limited technical information such as:
- Device type and browser
- IP address
- Pages visited and time spent
This helps us improve performance and usability.
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Communicate order updates and support responses
- Improve our products, services, and website experience
- Prevent fraud and ensure secure transactions
- Share updates or offers relevant to your interests (you can opt out anytime)
We do not collect information that is unrelated to providing our services.
Cookies & Site Experience
Our website uses cookies and similar tools to:
- Remember preferences
- Improve navigation
- Understand how visitors use our site
Cookies do not store sensitive personal data. You may choose to disable cookies through your browser, though some features of the site may not function as intended.
Sharing of Information
We do not sell or trade your personal information.
Information may be shared only:
- With service partners involved in payments, shipping, or order fulfillment
- When required by law or regulatory authorities
- To protect our platform, customers, or legal rights
All partners handling your data are expected to follow strict confidentiality and security standards.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse.
While we take security seriously, no online platform can guarantee absolute security. By using our website, you acknowledge this inherent risk.
How Long We Keep Your Data
We retain personal information only for as long as it is required to:
- Complete transactions
- Provide customer support
- Meet legal or regulatory obligations
When data is no longer needed, it is securely removed or anonymized.
Your Choices & Rights
You may:
- Request access to your personal information
- Ask for corrections or updates
- Opt out of marketing communications
- Contact us with any privacy-related concerns
We are committed to addressing such requests promptly and responsibly.
Age Restriction
Our website and services are intended for users 18 years and above. We do not knowingly collect information from minors.
Updates to This Policy
We may revise this Privacy Policy as our operations evolve or as required by law. Any updates will be reflected on this page.
Contact Us
For questions or concerns related to privacy, you may contact us at:
Paddle Pro Sports
Shop No: TF-416, 4th Floor Lift No: 3, Green Signature Complex
Near Rebounce, Vesu
Surat – 395007, Gujarat, India
Phone: +91 9187648231
Email: support@paddleprosports.com