At Paddle Pro Sports, we handle every order with precision and transparency.

Placing an Order

When an order is placed and payment is completed, an order confirmation is sent via email and/or SMS. Customers are advised to review all order details carefully before proceeding.

Order Processing

Orders are processed on the same business day, excluding Sundays and public holidays. Processing timelines may vary during peak periods, product launches, or bulk orders.

Changes & Cancellations

Once an order is placed, it cannot be edited or cancelled. Orders that have already been dispatched will be governed by our Return & Exchange Policy.

Product Availability

All orders are subject to stock availability. In the event that a product becomes unavailable after order placement, our team will contact you with suitable alternatives or next steps.

Dispatch & Tracking

Once dispatched, shipment details and tracking information are shared so you can monitor delivery progress.

Payments

At Paddle Pro Sports, we ensure a secure and flexible payment experience.

Accepted Payment Methods

We accept multiple payment options, including:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards from major Indian banks
• Net Banking
• UPI
• Select digital wallets
• EMI / Pay-Later options through partnered providers (subject to eligibility)

Payment Security

All payments are processed via secure, encrypted payment gateways. Paddle Pro Sports does not store any card, banking, or UPI information on its servers.

Payment Confirmation

Upon successful payment, an order confirmation is sent to the registered email and/or mobile number. If additional verification is required, our team will reach out promptly.

Taxes & Pricing

All prices are listed in Indian Rupees (INR). Applicable GST and statutory taxes are applied as per Indian regulations and displayed clearly at checkout.

Failed or Pending Transactions

In case of failed or pending payments:

• Any amount debited is typically reversed by the bank or payment provider within their standard timelines
• Customers may retry the transaction or choose an alternative payment method

Need Assistance?

For any questions related to orders or payments, contact us at:

Email: support@paddleprosports.com
Phone / WhatsApp: +91 9187648231